Outreach Services > Overview

Outreach Services

Overview

Libraries may have many different types of patrons who cannot make use of traditional circulation services. For these users, known in SirsiDynix Symphony as outreach users, the library must extend its services beyond its walls. Libraries may use any of the following methods to make its collection available to outreach users.

Send bookmobiles or other delivery vehicles
Ship materials
Prepare materials to be picked up by designated representatives

The Outreach Services wizards assist the library staff in identifying and distributing library materials to users who cannot come to the library.

The module’s flexible design allows materials to be delivered to patrons in a number of situations, including the following.

Homes of users who cannot come to the library in person
Users who are located in areas too remote to be served by bookmobiles
Bookmobile stops
Schools
Daycare centers
Managed care facilities
Correctional institutions
Literacy and adult education programs
Users conducting home schooling

Wizards

The following wizards can be used to perform a variety of Outreach Services functions.

Outreach Information and Maintenance Wizard Group

Interest Information and Maintenance Wizard Group

History Information and Maintenance Wizard Group

Route Information and Maintenance Wizard Group

Template Information and Maintenance Wizard Group

Miscellaneous

User Information and Maintenance Wizard Group

Hold Information and Maintenance Wizard Group

The Item Search and Display Wizard, Check Item Status Wizard, and Getting Help and Print buttons (Print Wizard) also appear on the toolbar.

Set Properties may display as the first step of some wizards. Click OK to accept the default values.

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