Acquisitions > FAQs for the Acquisitions Module > FAQs: Auto Cancellation of On–Order Holds

FAQs: Auto Cancellation of On–Order Holds

When you enable the global configuration option for Auto Cancellation of On–Order Holds, the following actions will trigger the automatic cancellation of the hold:

Deleting the order associated with the hold.
Deleting the orderline associated with the hold.
Changing the orderline to use a Holding Code policy that does not allow holds.
Modifying the order to break the link to the title, using the Break Title Link option on the Title Info tab.
Cancelling the order by adding a cancellation segment.

Patrons will be notified of the cancelled holds by the Notice for Cancelled Holds (Holdcancelntc) report. If you wish to ensure that patrons are notified, make sure that this report is run on a regular basis.

If the Auto Cancellation of On–Order Holds is not enabled, the hold will remain in place until it expires, unless staff removes it.

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