Utilities > FAQs for the Utilities Module > FAQs: Managing Staff Client Updates

FAQs: Managing Staff Client Updates

What do I need to know before scheduling staff client updates?

The staggered client update feature is only available when updating a Unicorn Version GL3.1 WorkFlows client to a later version and when connecting to a server at Unicorn Version GL3.1 or higher or SirsiDynix Symphony 3.2 or higher. You cannot use this feature to update a Unicorn Version GL3.0 client to a Unicorn Version GL3.1 client.

This feature depends on the global configuration value selected in the Update Staff Client by Specified Libraries Policy.

What is the process for staggering staff client updates?

Suppose that your site has upgraded to SirsiDynix Symphony Version 3.2, and library staff are using a Unicorn Version GL3.1 client, but now SirsiDynix has released an updated version of the 3.2 client. If you do not want library staff at all libraries to be prompted immediately to update their clients, but to be prompted gradually, library by library, do the following.

On the SirsiDynix Symphony server, in the /Unicorn/Clients directory, one stamp file contains values similar to the following.

EC_FULL|3100|
HP_UPDATE|3100|
AC_UPDATE|3100|
WIZARDS|1000|
HP_FULL|3100|
EC_UPDATE|3100
WF_UPDATE|3100|
SCREENS|1000|
WF_FULL|3100|
AC_FULL|3100|

AC_FULL_CARNEGIE|3100|
AC_FULL_DEWEY_LIB|3100|
AC_FULL_MORGAN|3100|
AC_FULL_ROCKEFELLR|3100|
AC_UPDATE_CARNEGIE|3100|
AC_UPDATE_DEWEY_LIB|3100|
AC_UPDATE_MORGAN|3100|
AC_UPDATE_ROCKEFELLR|3100|
CUSTOM||
HP_FULL|3100|
HP_UPDATE|3100|
SCREENS|1000|
WF_FULL_CARNEGIE|3100|
WF_FULL_DEWEY_LIB|3100|
WF_FULL_MORGAN|3100|
WF_FULL_ROCKEFELLR|3100|
WF_UPDATE_CARNEGIE|3100|
WF_UPDATE_DEWEY_LIB|3100|
WF_UPDATE_MORGAN|3100|
WF_UPDATE_ROCKEFELLR|3100|
WIZARDS|1000|

UPDATE|clients||upd_jwf.exe|Y||upd_jwf.exe|3100|WF_UPDATE|FULL_UPDATE|clients||fupd_jwf.exe|Y||upd_jwf.exe|3100|WF_FULL|

UPDATE|clients||upd_jwf.exe|Y||upd_jwf.exe|3100|WF_UPDATE_ROCKEFELLR|FULL_UPDATE|clients||fupd_jwf.exe|Y||upd_jwf.exe|3100|WF_FULL_ROCKEFELLR|

From

WF_UPDATE_ROCKEFELLR|3100|

To

WF_UPDATE_ROCKEFELLR|3101|

The current version requires a full update of our WorkFlows Java clients. How do I schedule full client updates?

To force a WorkFlows client update to include a full installation of the new client programs (which includes the Java Client Runtime Environment, or JRE, and updated WorkFlows client programs), select the Schedule to Update Full Installation check box in the upper left corner of the Update Staff Client Management wizard window.

When the Update Client report runs, instead of updating the WF_UPDATE_LIBRARYNAME line in the stamp.staggered file, it updates the WF_FULL_LIBRARYNAME line. When workstation administrators from that library connect to the server with the client and answer Yes to the prompt to update the client, they will receive the full installation.

When a user updates the client, the WF_UPDATE_LIBRARYNAME value or the WF_FULL_LIBRARYNAME value is updated with the library value that matches LIBRARYNAME in stamp.staggered.

What if we decide to no longer use staggered client updates?

To “turn off” the staggered client updates

From

UPDATE|clients||upd_jwf.exe|Y||upd_jwf.exe|3100|WF_UPDATE_LIBRARYNAME|FULL_UPDATE|clients||fupd_jwf.exe|Y||upd_jwf.exe|3100|WF_FULL_LIBRARYNAME|

To

UPDATE|clients||upd_jwf.exe|Y||upd_jwf.exe|3100|WF_UPDATE|FULL_UPDATE|clients||fupd_jwf.exe|Y||upd_jwf.exe|3100|WF_FULL|

Mac Client Specifics

When updating Mac clients, workstation administrators should follow these same procedures, with the following exceptions.

The Java WorkFlows installation directory is typically \WorkFlows.app\Contents\Resources\Java.
The stamp file is found in the \Properties directory.

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