Circulation > FAQs for the Circulation Module > FAQs: Confirming a User’s Address

FAQs: Confirming a User’s Address

How do I confirm a user’s address when the user forgot his or her library card?

You can use the User Search Helper in the Confirm Address wizard to search for a user’s record when the user cannot give you a library card to scan.

How do I specify which address is the user’s primary address?

You can enter or modify address information on the Addresses tab of the user record. You can enter up to three addresses for the user into the user record. To specify which address is the primary address, select the appropriate option in the Primary field: Address 1, Address 2, or Address 3.

You should designate both a postal address and an email address in the Addresses tab as the primary address. This allows you to send email notices to patrons who want them, and generate postal address information for collection agencies with the Debt Collection reports if desired.

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