| • | Can I discharge a sequence of consecutive item IDs by entering wildcards or a truncated item ID? |
| • | How do I check in overdue materials and pay fines in one operation? |
| • | How do I check in an item that does not have a barcode? |
| • | How do I look up an item’s catalog information during check in? |
| • | How do I check in multiple items using an RFID pad? |
| • | Route/Transit to [Library] message (What do I do if I see the “Route/Transit To [Library]” message?) |
| • | Transferred From [Library] message (What do I do if I see the “Transferred From [Library]” message?) |
| • | Warning!! This item was reported as lost or assumed to be lost message (What do I do if I see the “Warning!! This item was reported as lost or assumed to be lost” message?) |
| • | Checking in multi-piece items |
| • | What happens when I check in circulation sets? |
Can I discharge a sequence of consecutive item IDs by entering wildcards or a truncated item ID?
No. Using wildcards or truncated item IDs to discharge a sequence of consecutive item IDs is not supported.
How do I check in overdue materials and pay fines in one operation?
A user can return an overdue item and pay the fine at the same time.
To pay fines without leaving the Discharge/Checkin wizard
| 1 | Click the Discharge/Checkin wizard. |
| 2 | In the Item ID box, scan the item’s barcode. The Status Alert for [User] message window may appear with the Pay Bills button. |
| 3 | Click Pay Bills. |
| 4 | Type a payment amount, select a payment type from the Payment type list in either the Total Bills and Payments or Individual Bills and Payments area, and then click Pay Bills. |
| 5 | Click Checkout to User to return to the Identify Item window. |
| 6 | If your library is part of a multilibrary system, you may be asked to put the item in transit to another library. Click Put Item In Transit to put the item in transit, or click Do Not Put Item in Transit to keep the item at your library. The discharged item is added to the list of checked-in items. |
You can also use the Pay Bills helper to pay bills at discharge.
If the patron has a credit account, and policies are configured to automatically pay fines with funds from the credit account, fines created during check in/discharge may be paid automatically at check in. Go to FAQs: Credit User Accounts for information.
How do I check in an item that does not have a barcode?
You can discharge an item that has a damaged or missing barcode without leaving the Discharge/Checkin Wizard using the Change Item ID Helper.
How do I look up an item’s catalog information during check in?
You can look up an item’s catalog information without leaving the Discharge/Checkin Wizard using the Item Search Helper.
How do I check in multiple items using an RFID pad?
To use a Bibliotheca or 3M RFID pad, you need to configure WorkFlows to use it using the RFID Pad Configuration, found under the Preference menu under the Peripherals option. Set the RFID Pad policy to 3M or BIBLIO, depending on which brand of RFID pad you are using.
Place items on the RFID pad for checkin. WorkFlows sends each item ID to the server, which checks in the item.
For checking in items with multiple pieces, place all pieces on the RFID pad for checkout. If any items are missing, WorkFlows displays the following message:
RFID pad could not scan all pieces. Place any other associated materials on RFID pad, and type the total number of pieces present.
WorkFlows then opens a prompt where you can type the number of pieces the user wants to check in. Click OK, and WorkFlows attempts the checkin again.
SirsiDynix Symphony modifies the total number of pieces in the item record to be the number of pieces you type in the Number of Pieces field.
The following wizards support RFID pad scanning:
| • | Checkout |
| • | Checkin/Discharge |
| • | Fine Free Discharge |
For information on using an RFID pad for checkouts, see the FAQs: Checking Out Materials help topic.
What do I do if I see the “Route/Transit To [Library]” message?
The Route To/Transit message displays when you check in an item that SirsiDynix Symphony suggests putting in transit for some reason such as sending the item back to the owning library or satisfying a hold in another library. You can select one of the following options.
| • | Put Item In Transit – Checks in the item and puts it in transit to the specified library. In the List of Discharges, the title and routing/transit information appear. If you select the glossary link in the Route To/Transit column, the routing/transit information for the item appears. One or more additional glossaries may display. Click the glossary links for more information. |
| • | Do Not Put Item in Transit – Checks in the item and keeps it at your library. The item does not go into transit, but you can always put the item in transit later. |
What do I do if I see the “Transferred From [Library]” message?
The Transferred From message displays when you check in an item that is part of a floating collection. When you check in a floating item, the following message appears.
Transferred From: [Library]
Item discharged; needs to be transferred to current library
This message means that the user checked out the item from the specified library, and returned it to your library. Shelve the item in your library according to your library’s rules for shelving floating collection items.
What do I do if I see the “Warning!! This item was reported as lost or assumed to be lost” message?
The following message appears if the user returns an item that was marked as Lost by the Mark Item Lost wizard or the Assumed Lost report.
Warning!! This item was reported as lost or assumed to be lost.
If you see this message, do one of the following:
| • | To discharge the item from the user, click Discharge Item. The item is discharged from the user, and the unpaid lost item bill is removed from the user record. If a lost item processing fee was previously assessed, and the library policies are so configured, the lost item processing fee is removed as well. If the item is overdue, the overdue fine is calculated and added to the user record. |
| • | To cancel the check in process, click Do Not Discharge. |
Important things to consider
| • | If you select Discharge Item, and the user has already paid the lost item bill, any of the following may happen depending on the configuration of your library policies and wizard properties. |
| – | If the user has a credit account, and the policies and Mark Item Lost wizard properties are configured to issue an automatic refund, a message displays and states that the lost bill amount has been automatically credited to the user’s credit account. |
| – | If the user does not have a credit account, and your library policies and the Mark Item Lost wizard properties are configured to issue an automatic refund, you are first asked if you want to create a user credit account. If you create the account, a message displays and states that the lost bill amount has been automatically credited to the user’s credit account. If you do not create the account, the item is checked in and no refund is automatically given. You must follow your library’s policies for manually issuing a refund to the user. |
| – | If the user had a credit account but has closed it, and your library policies and the Mark Item Lost wizard properties are configured to issue an automatic refund, you are first notified that the credit account had been closed. You are then asked if you want to reopen the user credit account. If you reopen the account, a message displays and states that the lost bill amount has been automatically credited to the user’s credit account. If you do not reopen the account, the item is checked in and no refund is automatically given. You must follow your library’s policies for manually issuing a refund to the user. |
| – | If the user has a credit account, but your library policies are not configured to issue an automatic refund, you can manually issue a refund for the user by using the Manual Refund helper in the Credit User Account wizard. |
| – | If your library does not use patron credit accounts, the item is checked in. You must follow your library’s policies for manually issuing a refund to the user. |
| • | For more information, see “What happens if the item is returned or found after the user pays the lost item bill?” in the FAQs: Marking Items as Losttopic. For information about credit accounts and automatic refunds, go to FAQs: Credit User Accounts. |
When you check in a multi-piece item, an “Item has multiple circulating pieces” prompt displays for you to type the number of pieces being returned. If the number of pieces checked in differs from the number of pieces stored in the item record, a message will display indicating the number of pieces outstanding, and the item is not discharged.
If the Configure Logging of Multi-Circ Items at Checkin global configuration policy is configured to Log the Number of Pieces Entered At Checkin for Statistics, each piece checked in will be counted as one circulation transaction, which can be included in the library's circulation statistics reports.
What happens when I check in circulation sets?
If your system is configured with the Circulation Sets feature, you can check in circulation sets using the Check In /Discharge, Checkin Bookdrop Items, and Fine Free Checkin wizards. These wizards contain a new Behavior property, Discharge All Items Associated With Set, which allows you to discharge the circulation set by scanning the set ID.
You can select one of the following settings depending on whether or not you want to discharge all items in a circulation set with one discharge action or discharge each item separately. Items checked in as a set or part of a set will transit to the circulation set’s owning library defined in the circulation set control record, and each item associated with the set and checked in will display in the checkin list.
| • | Yes — The wizard will discharge all items in the circulation set with one discharge action. |
| • | No — The wizard will individually discharge each item. |
| • | Prompt — The wizard will display the list of items checked out as part of the set, and you can select which items should be checked in. |
Related topics
Discharge/Checkin Wizard Properties
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